Cordlife Medical Phils., Inc

Cordlife has the largest network of stem cell / cord blood banks with stem cell cryopreservation facilities in the Philippines, India & Indonesia with a network extending into Singapore, Hong Kong and China. In line with our expansion plan, we are inviting high-caliber individuals to join our dynamic and passionate team in the Philippines.

Please email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. Only shortlisted candidates will be notified.

  • Diploma holder, with or without nursing background.
  • Experience in Obstetrician & Gynecologist clinic setting is preferred but not essential
  • Able to work independently without close supervision
  • Able to word fixed days as per schedule (even when duty falls on a public holiday or weekend)
  • Able to work well as part of a team
  • Have a positive attitude and initiative
  • Be able to recognize protocol deviances and dutifully record such incidences when necessary
  • Able to speak to client confidently
  • Directly responsible for all aspects of Umbilical Cord Blood (UCB), Umbilical Cord Lining (UCL) and MetaScreen collection at all maternity hospitals / birthing center in the Philippines, which includes liaisons with O&G, hospital nursing and non-nursing staff and Cord life clients
  • To coordinate and collect maternal blood if required
  • To assemble collection kits
  • To manage and maintain good relations in hospitals (with delivery suite and operating nurses and staff)
  • To ensure timely compilation and submission of Fulfillment Quality Report monthly
  • To monitor expiring kits and timely return to Operations Department for voiding
  • To handle all collection and pick-up of collected samples from hospitals/birthing centers, with complete and accurate documentation of samples.
  • To safely deliver samples within the required timeline to Cordlife's processing and storage facility
  • To coordinate with courier partner, hospital, and client with regard to sample pick-up
  • Good understanding of the specific SOPs and be able to carry out diligently
  • Timely acknowledgement of all client alerts and receipt of samples from the hospital/birthing center
  • Any other duties that may be assigned by the line manager from time to time
  • To ensure timely and proper signing in of collection kit to Cordlife's processing and storage facility
  • Responsible for ensuring the accuracy of stock level of the collection kits and replenish them on a timely basis
  • Graduate of BS Accountancy / Commerce Major in Finance
  • 1 - 2 Years Accounting Work Experience
  • Pleasant Personality, Presentable
  • Outgoing Payment due every 14th of the month.
  • Filing of Vendor Docket / Vouchers etc.due every 28th of the month.
  • Preparation Deposit Slip for all dated checks and cash collection.
  • Errands : Bank, BIR, Bills payment etc as it falls due.
  • Check Preparation due every Wednesday.
  • Generally handling Outgoing Payments
  • Graduate of BS Accountancy / Commerce Major in Finance
  • 1 - 2 Years Accounting Work Experience
  • Must be proficient in MS Office, Excel, Word and SAP Bl.
  • Pleasant Personality, Presentable
  • AR Invoicing (SAP Charge Invoice; Manual Charge Invoice; CMS) due 10 working days upon receipt of Form A for Upfront Invoices; and 7 working days for Annual Storage Invoices.
  • Related Party Receivables & DN due every 10m of the month.
  • Generally handling Accounts Receivable Invoicing.
  • More than 3 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center)
  • Proficient in verbal and written English
  • Highly independent and organized
  • Team Player with a positive attitude
  • Pleasant personality
  • Pleasant and finn phone skills
  • Good communication skills (verbal communication)
  • Must be proficient inMS Office: word, Excel, Client Relationship Management (CRM) working knowledge an asset
  • Handle inbound and outbound collection calls in a call center environment.
  • Communicate and explain breakdown of amounts receivable I payable to customers in detail.
  • Negotiate with customers on repayment amount and payment dates as applicable.
  • Provide Customer Service and enhance overall
  • Resolve customer issues and handle walk in customers who wish to make payment.
  • Update agmg receivables report on a monthly basis.
  • Achieve monthly cash collection targets set for specified section of accounts.
  • Ensure that appropriate telephone contact is made at the earliest possible stage m overdue debts, in accordance with credit control timetables set out by Finance Operations.
  • Answer queries and inquiries from from customers within your section of accounts including assurance of cord blood sample stored.
  • Ensure payments are correctly allocated to the appropriate accounts and against the appropriate invoices.
  • Check reminder letter for 100% Accuracy and appropriateness before mailing out / emailing.
  • Ensure timely mailing out of Official Receipts and Charge Invoices to Clients
  • Responsible for all Accounts Receivable ovedue
  • Authorized to arrange for installment payment plants with delinquent clients via check payments and other mode of payments as applicable.
15 Vacancy (GMA/CEBU/ DAVAO)
  • College / University Degree
  • Work experience in either sales or customer service in consumer or insurance industry is preferred
  • Able to work independently
  • Highly driven and people-oriented
  • Able to work well in a team
  • Able to communicate effectively
  • Well groomed
  • High level of initiative and ethics in selling process
  • Enjoy the challenge of working in a fast-growing company
  • College graduate
  • Working experience in general or sales administration
  • Able to work within weekly deadlines
  • Able to work independently and without close supervision
  • Able to work well as part of a team
  • Detail-oriented
  • Positive attitude, innovative and initiative in solving issues
  • College graduate, preferably nursing
  • Experience in Obstetrician & Gynecologist is preferred but not essential.
  • Able to work independently without close supervision
  • Able to work fixed days as per schedule even when duty falls on holiday or weekend
  • Able to work well as part of the team
  • Have a positive attitude and initiative
  • Be able to recognized protocol deviances and dutifully record such incidence when necessary
  • Able to speak to client confidently