FAQ for Existing Cordlife Parents
Cordlife Plan Upgrade Program lets you enjoy:
- Savings of up to 4 years storage.
- Gift Certificates* from Cordlife.
- Protection against potential hikes in Value Added Tax (VAT).
- The convenience of a one-time payment for the remaining balance of annual installment fees
Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (02)8322 1888 / 8470 1735 / (+63) 998-848-6064 to check your latest balance.
You may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (02)8322 1888 / 8470 1735 / (+63) 998-848-6064 to signify interest of upgrading your plan. Our Customer Care Team will provide further details to complete the plan upgrade process.
- You can opt for the following:
- Installments up to 12-months using your credit card.
- Straight payment for other credit cards. (You may apply for installment plans with your bank.)
- Bank Deposit thru Cordlife Medical Phils. Inc. - PH bank account.
Once the payment has been completed, Cordlife will send you an Official Receipt together with the Confirmation Letter and Cordlife gift *. This letter confirms that the obligations and terms and conditions remain as per the original Service Agreement you signed with us. This letter also reiterates your revised refund policy.
In the event that that the Agreement you signed is prematurely terminated for valid reasons before the entire contractual period of 18 years (for example: transplant’s use), Cordlife will accord a pro-rated refund at nominal value.
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