FAQ for Existing Cordlife Parents

 

Cordlife Plan Upgrade Program lets you enjoy:

  • Savings of up to 4 years storage.
  • Get a special Gift* from Cordlife.
  • Protection against potential hikes in Value Added Tax (VAT).
  • The convenience of a one-time payment for the remaining balance of annual installment fees
*Terms and conditions apply.

In general, it is computed as P8,000 (subject to prevailing VAT) per year, multiplied by the outstanding number of years till your child turns 18 years old.
Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (02)322 1888 / 470 1735 / 09175707472 to check your latest balance.

You may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (02)322 1888 / 470 1735 / 09175707472 to signify interest of upgrading your plan. Our Customer Care Team will provide further details to complete the plan upgrade process.

    You can opt for the following:
  • Interest-free installments up to 12-months using your BDO credit card.
  • Straight payment for other credit cards. (You may apply for installment plans with your bank.)
  • Bank Deposit thru Cordlife Medical Phils. Inc. - PH bank account.

Once the payment has been completed, Cordlife will send you an Official Receipt together with the Confirmation Letter and Cordlife gift *. This letter confirms that the obligations, terms and conditions remain as per the original Service Agreement you signed with us. This letter also reiterates your revised refund policy.

In the event that that the Agreement you signed is prematurely terminated for valid reasons before the entire contractual period of 18 years (for example: transplant’s use), Cordlife will accord a pro-rated refund at nominal value.